8 Must-Have Tools For IT Manager

IT Manager has the responsibility to look after company’s entire technological infrastructure. IT manager looks after everything from help desk to servers to cloud-based apps. The security of the IT infrastructure is main concern for IT Manager. There are plenty of tools IT Managers use to ease these tasks. Today we have listed top 8 tools IT Manager can use to work more effectively.

Spiceworks.com

Spiceworks is a set of IT management tools. The software toolkit can be accessed and controlled using one app. The software kit can be used to keep up with inventory, monitor network activity and manage help desk. Managers can access the information on every connected device suing network inventory management and monitoring software.

InvGate Service Desk

This software lets your agent log and assign the call. This is an ultimate tool for help desk. This is the most efficient way to redirect calls. The tool has built-in analytics and gasification that can be used to motivate employees and asses training needs.

ServiceNow

ServiceNow’s IT Service Management software makes tech support way easier than it has ever been. The tool helps in creating a visual interface for help desk ticketing. Users can place tickets, view status updates and technicals can check in from the field using mobile device. It is the most favorited tool by IT managers and technicians.

ManageEngine

ManageEngine is an extensive suite of services that help IT managers bring automation in their practices. The built-in suite includes tools to automate active directory, capture and deploy desktop images, set up mobile device policies and much more. ManageEngine offers a great selection for free tools for Windows and Android administrators. ManageEngine also helps IT Managers to ping servers and websites as well monitor system.

IT Manager

IT Manager is an ultimate app for iPhone users. The tool can be of great help to all the IT managers who need to be traveling all the time. IT Manager makes it easy to manage the networks with cloud-based interface. You can use the dedicated app or access the cloud interface using mobile device. IT team can remotely manage VMWare, Windows, Active Directory, SSH, Amazon Web Services and many more applications remotely using this app.

Basecamp

Basecamp is a great way to centralize all communications. You can simply log in to Basecamp to review assignments, post updates and communicate with each other, the tool provides similar simplistic user interface such as social media sites.

SurveyMonkey

SurveyMonkey is widely used by IT Managers to conduct built-in surveys. You can easily create your own questionnaire using the application. You can know the painpoint of customers and come up with a revised technology or app as per customer requirements. SurveyMonkey is an ultimate survey portal.

Lansweeper

Lansweeper provides information of all connected devices. The tool can act as an automated software to install new piece of software on all connected devices. You can push the update to information or patch from the server and save time. 




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