|With the aim of boosting its own services, Microsoft has decided to discontinue Google Chat and Facebook Chat in Outlook.com. This decision will be implemented in “the next couple of weeks.” Microsoft has already notified its Outlook.com customers about the change coming in. The company has sent out email messages on 24 February.|
According to Microsoft, the company has taken the decision of dropping Google Chat integration as Google has decided to discontinue the chat protocol, that was used by the Google Talk platform. Google had earlier announced that it is replacing Google Talk with Hangouts and will not offer support for XMPP. XMPP, originally known as Jabber, is the open-sourced Extensible Messaging and Presence Protocol, an IETF standard for instant messaging. However, Microsoft did not cite a reason for discontinuing Facebook chat integration.
The email message from Microsoft read, “We understand that this may disappoint some of our customers, but we hope that you'll try Skype for Outlook.com chat, and voice, video calling, so you can take advantage of the more robust ways to keep in touch with friends and family.”
Mary Jo Foley for All About Microsoft asked about the reason to discontinue Facebook Chat and Google Chat support to which a company spokesperson replied, "Most Outlook.com customers already prefer to use Skype when they are chatting and we see this as a great option for anyone impacted by Google's decision to shut down Google Talk and associated APIs, or the recent deprecation of Facebook Chat for Outlook.com."